Frequently Asked Questions

You can schedule a tour by contacting our leasing office by phone or email, or by submitting a tour request through our website. Our team will work with you to find a time that fits your schedule. 

For the most up-to-date tour information, visit the Apply page or contact the leasing office directly.

The Ashburn Meadows leasing office is currently open Monday through Saturday, with the office closed on Sundays. Office hours are subject to change. Please refer to the Get In Touch section of our website for current hours.

Apartment homes at Ashburn Meadows are offered on a first come, first served basis for qualified applicants. Some unit types may have limited availability.

For current and future availability, please contact the leasing office or visit the Apply page.

Yes. Ashburn Meadows charges a $60 non-refundable application fee per household and a $200 reservation fee once the application has been reviewed. The reservation fee is applied toward the security deposit at move-in and becomes non-refundable after 72 hours.

Fee amounts and policies are subject to change; please review the Apply page for current details.

Ashburn Meadows does not maintain a waitlist. Apartments are offered on a first-come, first-served basis to households that meet eligibility requirements when a unit becomes available. Availability depends on when current residents provide notice to vacate, and future move-outs cannot be predicted in advance.If no apartments are available at the time of inquiry, our team will let you know and encourage interested applicants to check back regularly, as availability can change.

Ashburn Meadows participates in the Low-Income Housing Tax Credit (LIHTC) program, which provides affordable rental housing to households that meet specific income limits. Eligibility is income-restricted, meaning households must fall within set income thresholds to qualify. Rents are not income-based and are not calculated as a percentage of household income.

Ashburn Meadows is a Low-Income Housing Tax Credit (LIHTC) community subject to income and occupancy restrictions. Household income must not exceed HUD-published income limits for the Washington-Arlington-Alexandria metro area, which vary by household size. Current income limits and eligibility requirements are listed on our Eligibility page.

Income eligibility is determined by comparing your household’s total annual gross income, including income from assets, against HUD income limits for your household size.

Please review the Eligibility page or contact the leasing office to prequalify before applying.

Student eligibility is subject to LIHTC program rules and exceptions. The leasing office can review your household details to determine eligibility. Please review the Eligibility page or contact the leasing office to prequalify before applying.

Yes. Income may change over time. Residents are required to report income changes and complete annual recertifications to remain eligible.

Each year, residents must verify household income and other required information to confirm ongoing eligibility under the LIHTC program.

Applications are reviewed based on income eligibility, rental history, and standard background screening in accordance with fair housing and LIHTC guidelines. Ashburn Meadows does not accept co-signers or guarantors, and all household members must be listed on the application.

Screening requirements are subject to change; please contact the leasing office with questions before applying.

Applicants must provide a valid federal photo ID as part of the application process. A Social Security number is not required to apply.

Documentation requirements may vary; please confirm current requirements with the leasing office.

All adults and minors living in the apartment must be listed on the application and lease. Minors are considered occupants of the household, and all adults must be listed regardless of whether they earn income.

No, Ashburn Meadows does not accept co-signers or guarantors.

Once a complete and signed application is submitted with all required documents, the application process can typically be completed in approximately five business days. Processing times may vary; please refer to the Apply page for a full overview of the process.

If an application is denied by our compliance team, the applicant will be notified directly. Ashburn Meadows does not offer an appeal process. In the event of a denial, the holding fee will be refunded.

Applicants are welcome to reapply after 45 days if their circumstances change. If an applicant chooses to cancel their application, the holding fee is refundable within 72 hours of payment. Cancellations made after that window are non-refundable.

Policies and timelines are subject to change. Please contact the leasing office for the most current information.

Yes. Self-employed applicants may qualify, but additional income documentation is required as part of the application and compliance process.

Our leasing team will walk you through the documentation needed based on your specific situation.

Documentation requirements are subject to program guidelines. Please confirm current requirements with the leasing office.

Ashburn Meadows currently offers 12-month lease terms only.

Once approved, applicants will be asked to sign the lease agreement. On the scheduled move-in date, the security deposit and any required move-in fees must be paid either by cashier’s check or through the online resident portal (RentCafe) before keys are released.

Move-in timing is discussed early in the application process, once an apartment is assigned. Your move-in date is confirmed before any holding fees are collected, so you’ll know exactly when your apartment will be available based on current availability.

Apartments are unfurnished unless otherwise noted.

Apartments include washer and dryer hookups. Residents may rent a stackable washer and dryer for $50 per month, or bring their own stackable units.

Yes. Accessible apartment homes are available. Please notify the leasing office of any accessibility needs.

Ashburn Meadows offers a variety of community amenities, including a swimming pool and sundeck, fitness center, walking trails, playground, barbecue grill area, and access to Ashburn Village community amenities.

A complete list of amenities is available on the Features & Amenities page.

Yes. Guests are welcome to use the pool and fitness center when accompanied by a resident. Each household may bring up to two guests at a time, and the resident must be present while amenities are in use.

Please note that Ashburn Meadows does not have a clubhouse.

Yes. Ashburn Meadows is a pet-friendly community, with a maximum of two pets per household. There are no breed or weight restrictions at this time.

Pet policies are subject to change. Please contact the leasing office for the most current information.

Ashburn Meadows charges a one-time pet fee of $300 per pet, along with $40 per month in pet rent per pet. Service animals and emotional support animals are welcome; approved service or support animals are not subject to pet fees or pet rent once required documentation is verified.

Parking is available for residents and requires a parking sticker. To receive a sticker, the vehicle must be registered to the resident or another person listed on the lease. Ashburn Meadows does not offer exceptions to this policy.

Parking policies are subject to change; please confirm current requirements with the leasing office.

Yes, guest parking is available through Zark Parking. Visitors must register their vehicle and pay the daily fee. Once registered, guests will receive confirmation with an assigned parking space. Vehicles parked in an unassigned or incorrect space may be towed.

Guest parking availability and fees are subject to change.

Ashburn Meadows offers convenient access to transportation by car, bus, and rail. The community is located near Route 28 and the Dulles Toll Road, making it easy to commute throughout Northern Virginia. Public bus service is available via Loudoun County Transit Route 62 (Ashburn Connector), and the Wiehle–Reston East Metro Station is approximately a 15-minute drive. Dulles International Airport is also about a 15-minute drive from the community.

Rent at Ashburn Meadows includes the apartment home only. All utilities are paid directly to the service provider by the resident, including water, gas, sewer, and electricity.

No. Cable and internet services are not included. Residents are responsible for setting up service and arranging payment directly with their chosen provider.

Residents can submit maintenance requests through the online resident portal or by contacting the leasing office directly. Emergency maintenance is available 24 hours a day.

Yes. Emergency maintenance is available after hours. Residents can call the emergency maintenance line and follow the prompts to reach the on-call maintenance team. Instructions are provided at move-in.

Residents are responsible for receiving their own packages and deliveries. Ashburn Meadows does not accept or hold packages at the leasing office.

Rent is most easily paid through the RentCafe resident portal or mobile app, which is the preferred and most efficient method for payments. Residents may also pay by cashier’s check, personal check (including the building and apartment number), or WIPS.

The leasing office is happy to assist with RentCafe setup or answer any payment-related questions.

Yes! Ashburn Meadows hosts periodic resident events and activities designed to help neighbors connect and enjoy the community. Details about upcoming events are shared through email notifications and posted flyers, so residents can stay informed and join in.

Community updates, announcements, and reminders are typically shared via email, the resident portal, or posted in common areas. Please make sure your contact information is up to date with the leasing office.